Client Services Representative

About the Role

As a Client Services Representative, you'll be the first point of contact for property owners and prospective clients. Your role is essential in building and maintaining strong client relationships.

Key Responsibilities

• Respond to client inquiries via phone, email, and in-person
• Provide information about property management services
• Process new client onboarding and documentation
• Maintain accurate client records in CRM system
• Support account managers with client communications
• Generate reports and performance updates for clients

Qualifications

• 1-2 years experience in customer service or client relations
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proficiency in CRM systems and Microsoft Office
• Professional demeanor and client-focused mindset
• Eligible to work in Canada